How a registrar transfer works
- PrepareCheck the contact email and remove the transfer lock.
- Get the codeRequest the transfer code from the current registrar.
- StartEnter the code at the new registrar and pay.
- ConfirmApprove the emails that both registrars send.
ICANN's transfer policy requires registrars to give the registrant this transfer code, often called the AuthInfo or EPP code. If the current registrar does not object within five calendar days, the transfer goes through.
Rules that can slow it down
- New domains. Registrars may refuse transfers within 60 days of registration.
- Recent transfers. The same 60-day window applies after a move.
- Owner changes. A change of registrant triggers a 60-day transfer lock, unless you opt out beforehand.
- Expired domains. Renew first, or the transfer may fail.
Moving it without breaking your site
DNS settings tell the world where your website and email live. Copy every DNS record before you transfer, especially email records. Some registrars keep your records, others do not. Check the website and email right after the move.
Good example. A law firm exports its DNS records and transfers the domain on a Friday afternoon. It checks email and the website as soon as the move completes.
Bad example. A firm transfers its domain without copying its email records. Email stops for two days while someone rebuilds them.
Transferring ownership
Changing the owner is a separate step from changing the registrar. The current owner updates the registrant details or pushes the domain to the new owner's account. Get anything involving money in writing.
For ownership questions, see who owns your domain and website. Our web design team handles transfers and DNS so your site and email stay up.