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How do you reduce cost per lead without losing lead quality?

Short answer

Reduce cost per lead without hurting quality by cutting waste, not by chasing cheaper clicks. Remove junk searches, tighten locations and schedules, improve the landing page and answer leads faster. Then bid on qualified leads, not every form. These steps lower cost and keep the leads that turn into paying jobs.

In this answer
  1. 01Where savings come from
  2. 02The math behind it
  3. 03Moves that lower cost and quality together

Where savings come from

ChangeLowers cost byProtects quality by
Negative keywordsCutting irrelevant clicksBlocking DIY and job searches
Presence targetingEnding far-away clicksKeeping leads in your area
Better landing pageRaising conversion rateShowing who you serve
Qualified-lead biddingFocusing spend on buyersTeaching bidding what a good lead is

The math behind it

Cost per lead equals cost per click divided by conversion rate. Raising the conversion rate from 5% to 8% cuts cost per lead by more than a third at the same click price. Page and offer changes often beat bid changes for this reason.

Moves that lower cost and quality together

  • Switching to cheap display or partner traffic
  • Adding broad keywords without negatives
  • Removing all questions from the form
  • Bidding on every form instead of qualified leads

Each one makes the report look better while sales fall. Watch cost per booked job, not just cost per lead.

Good example. A cleaning company improves its page, adds negatives and imports booked cleans. Cost per lead falls 20% and bookings rise.

Bad example. A cleaning company turns on Display expansion to cut cost per lead. The number halves, but nobody books.

Read what a good cost per lead is. Our PPC management tracks cost per job, not just cost per lead.

Keep reading

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