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What is WordPress, and why do businesses use it?

Short answer

WordPress is free, open-source software for building and managing websites. It runs about 40% of all websites, so developers, plugins and tutorials are easy to find. It suits teams that want to edit everything themselves. It also needs regular updates, careful plugin choices and good hosting to stay fast and secure.

In this answer
  1. 01Why businesses choose WordPress
  2. 02The tradeoffs
  3. 03WordPress.org vs WordPress.com
  4. 04When we recommend it

Why businesses choose WordPress

  • No license fee. The software is free and open source.
  • Huge choice of add-ons. Thousands of themes and plugins add features.
  • Easy to hire for. Many developers and agencies know it.
  • Editing built in. Staff update pages and posts in the browser.
  • User roles. Editors, authors and contributors get different permissions.

W3Techs counts WordPress on about 40% of all websites, more than any other system.

The tradeoffs

IssueWhy it happensHow to manage it
SpeedHeavy themes and many plugins load extra codeA lean theme and few, well-chosen plugins
SecurityPopular software attracts attacks, often through old pluginsUpdates, backups and fewer plugins
MaintenanceCore, theme and plugins all need updatesA maintenance plan or managed hosting
Layout driftPage builders let anyone break the designLocked templates with editable fields

WordPress.org vs WordPress.com

WordPress.org gives you the free software to run on your own hosting, with full control. WordPress.com is a hosted service with plans that limit plugins on cheaper tiers. Most business sites use the self-hosted version.

When we recommend it

WordPress fits when your team already knows it, you need a specific plugin or you plan to publish heavily. We also build custom sites with modern frameworks and a CMS like Keystatic or Sanity. Those are faster and need less upkeep, so they are our default. We choose with you based on how your team works.

Good example. A real estate team runs WordPress with a lean custom theme, five vetted plugins and weekly updates. It loads fast and stays secure.

Bad example. A clinic runs a multipurpose theme with 40 plugins, half of them unused and out of date.

Our WordPress development service starts at $4,500.

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